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CONTACT: 1013 Budapest, Krisztina körút 55. (Entrance from Kuny Domokos utca 2.) Email: penztar@mnb.hu
Postal address: Magyar Nemzeti Bank, 1850 Budapest Dear Customers! We kindly inform you that the cashier’s office of the Magyar Nemzeti Bank is moving to a new location. On 7 November 2025, the office will cease operating at Kuny Domokos utca 2, 1012 Budapest (entrance to the MNB building at Krisztina körút 55, 1013 Budapest, from Kuny Domokos utca 2) Due to the relocation, the cashier’s office will be closed on 7 November 2025. Starting from 10 November 2025, the cashier’s office will provide the same services during the same opening hours as before at its new address: Kiss Ernő utca 1, 1054 Budapest (entrance to the MNB headquarters at Szabadság tér 8-9, 1054 Budapest, from Kiss Ernő utca 1).
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Hours of operation:
Monday: 10.00 am to 6.00 pm
Tuesday: 8.00 am to 3.00 pm
Wednesday: 8.00 am to 3.00 pm
Thursday: 8.00 am to 3.00 pm
Friday: 7.00 am to 12.00 am
The cashier’s office of the MNB is closed on working days falling on Saturdays and on the last working day of the year
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BUSINESS TERMS AND CONDITIONS |
The cashier’s office of the Magyar Nemzeti Bank offers only the following services to retail Customers and to Customers with no account with central bank:
- Exchange of banknotes and coins withdrawn from circulation exchangeable to legal tender,
- Exchange of incomplete, hard-to-recognize damaged banknotes and coins
- Expert examination of presumably counterfeit banknotes and coins
THE CASHIER’S OFFICE IS AVAILABLE TO RETAIL CUSTOMERS FOR THE SERVICES SPECIFIED ABOVE AS FOLLOWS
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Description of the transaction |
Cash office transaction |
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BANKNOTES |
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Exchange of withdrawn banknotes up to 50 pieces |
on-the-spot exchange |
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Exchange of withdrawn banknotes 51 pices or more |
At the Cashier’s discretion, on-the-spot exchange or on-the-spot acceptance and transfer to bank account after committee examination |
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Exchange of hard-to-recognise, incomplete or damaged banknotes |
At the Cashier’s discretion, on-the-spot exchange or on-the-spot acceptance and transfer to bank account after committee examination |
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Exchange of contaminated and suspected counterfeit banknotes |
Referral for expert examination |
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COINS |
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Exchange of damaged but recognisable coins up to 50 pieces |
At the Cashier’s discretion, on-the-spot exchange or on-the-spot acceptance and transfer to bank account after committee examination |
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Exchange of damaged but recognisable coins 51 pieces or more |
On-the-spot acceptance, transfer to bank account after committee examination |
| Damaged, hard-to-recognise or suspected counterfeit coins and commemorative |
Referral for expert examination |
THE MNB'S RETAIL CASHIER’S OFFICE PERFORMS NO EXCHANGE OF DENOMINATIONS.
Damaged, withdrawn and suspected counterfeit forint banknotes may also be sent to the retail cash office by post. Please enclose the form below if you send the banknotes by post.
FORM FOR SENDING DAMAGED, WITHDRAWN AND SUSPECTED COUNTERFEIT FORINT BANKNOTES BY POST
THE MAGYAR NEMZETI BANK PERFORMS NO CURRENCY EXCHANGE ACTIVITY NOR DOES IT ACCEPT DAMAGED, WITHDRAWN FOREIGN CURRENCY OR CURRENCY CHEQUES.
In the case of foreign banknotes and coins, the Magyar Nemzeti Bank only carries out expert examination of suspected counterfeit currency.
Forint banknotes and coins are exchanged for other forint banknotes and coins by the post office and credit institutions within the framework of exchange of denominations.
The MNB decrees [MNB Decree No 19/2019. (V. 13.) and No 20/2019. (V. 13.)] guarantee exchange up to 50 pieces in total. The post office and credit institutions may charge a fee for the exchange of denominations and/or make the exchange transaction conditional upon an account with them and other conditions.