CONTACT:

1013 Budapest, Krisztina körút 55. (Entrance from Kuny Domokos utca 2.)

Email: penztar@mnb.hu

Telephone: +36 1 428-2650

Postal address: Magyar Nemzeti Bank, 1850 Budapest

  

Hours of operation:

Monday: 10.00 am to 6.00 pm
Tuesday: 8.00 am to 3.00 pm
Wednesday: 8.00 am to 3.00 pm
Thursday: 8.00 am to 3.00 pm
Friday: 7.00 am to 12.00 am

The cashier’s office of the MNB is closed on working days falling on Saturdays and on the last working day of the year

 

BUSINESS TERMS AND CONDITIONS

Effective from: 1 March 2022

 

The cashier’s office of the Magyar Nemzeti Bank offers only the following services to retail Customers and to Customers with no account with central bank:

 

 

 THE CASHIER’S OFFICE IS AVAILABLE TO RETAIL CUSTOMERS FOR THE SERVICES SPECIFIED ABOVE AS FOLLOWS

 

 

Description of the transaction

 

Cash office transaction

BANKNOTES

Exchange of withdrawn banknotes up to 50 pieces

on-the-spot exchange

 

 Exchange of withdrawn banknotes over 50 pieces

 on-the-spot receipt, transfer to bank account after examination by the committee

Exchange of damaged but recognisable banknotes up to 20 pieces 

on-the-spot exchange 

Exchange of damaged but recognisable banknotes over 20 pieces 

 on-the-spot receipt, transfer to bank account after examination by the committee

 Exchange of banknotes which are hard-to-recognize, damaged or deemed suspected counterfeit

 

Forward to expert examination

COINS

Exchange of withdrawn coins – up to 100 pieces

on-the-spot exchange 

 Exchange of damaged but recognisable coins up to 50 pieces

 on-the-spot exchange

 Exchange of damaged but recognisable coins 51 pieces or more

on-the-spot receipt, transfer to bank account after examination by the committee 

 

Coins and commemorative coins which are damaged, hard-to-recognize or deemed suspected counterfeit

 Forward to expert examination

THE MNB'S RETAIL CASHIER’S OFFICE PERFORMS NO EXCHANGE OF DENOMINATIONS. DAMAGED, WITHDRAWN BANKNOTES AND COINS ARE EXCHANGED ONLY FOR THE SAME DENOMINATION!!

Damaged, withdrawn and suspected counterfeit forint banknotes may also be sent to the retail cash office by post. Please enclose the form below if you send the banknotes by post.

 

FORM FOR SENDING DAMAGED, WITHDRAWN AND SUSPECTED COUNTERFEIT FORINT BANKNOTES BY POST

 

THE MAGYAR NEMZETI BANK PERFORMS NO CURRENCY EXCHANGE ACTIVITY NOR DOES IT ACCEPT DAMAGED, WITHDRAWN FOREIGN CURRENCY OR CURRENCY CHEQUES.

In the case of foreign banknotes and coins, the Magyar Nemzeti Bank only carries out expert examination of suspected counterfeit currency.

Forint banknotes and coins are exchanged for other forint banknotes and coins by the post office and credit institutions within the framework of exchange of denominations.

The MNB decrees [MNB Decree No 19/2019. (V. 13.) and No 20/2019. (V. 13.)] guarantee exchange up to 50 pieces in total. The post office and credit institutions may charge a fee for the exchange of denominations and/or make the exchange transaction conditional upon an account with them and other conditions.

 

FOR MORE INFORMATION ON HOW TO INITIATE EXCHANGE OF DENOMINATIONS FOR MEANS OF PAYMENT IN FORINT AT CREDIT INSTITUTIONS AND THE POST OFFICE, SEE: